Last Updated: 1 January 2026

Privacy Policy 4dking – Protection of Your Personal Information

At 4dking, your privacy is more than a priority — it is our commitment. This Privacy Policy clearly explains how we collect, process, store and protect your personal information every time you use the 4dking platform. Please read this document carefully before using our services.

256-bit SSL Encryption
Data Stored Securely
No Data Sales

Secure Data

End-to-End Encryption

No Sales

Data is never sold to third parties

Full Control

You control your own data

KYC Compliance

Integrated & Secure KYC Process

Notification Preferences

Manage communication preferences

Activity Log

Track all access to your account

4dking respects the privacy of every member and visitor to our platform. This Privacy Policy explains in detail our data protection practices, the types of information we collect, the purposes for which it is used, and your rights as a data subject. By using the 4dking platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our platform.

1. Introduction & Scope of This Policy

This Privacy Policy applies to all services, websites, mobile applications, and digital platforms operated by 4dking. It covers all information you provide to us directly as well as information we collect automatically when you use our platform.

As a responsible online gaming platform operator, 4dking complies with all applicable data protection laws and upholds industry best practices in handling members' personal information. We have never and will never sell your personal information to any third party for their commercial purposes.

Our Commitment: Your personal information is collected solely for legitimate purposes, processed transparently, stored securely and deleted when no longer needed. This is 4dking's promise to every member who trusts our platform.

2. Information We Collect

4dking collects your personal information through two primary methods — information you provide directly and information collected automatically when you use our platform.

Information you provide directly:

  • Full name, date of birth, and identity card number (for KYC identity verification)
  • Email address and mobile phone number
  • Bank account or e-wallet details for deposit and withdrawal purposes
  • Identity documents such as a copy of your MyKad or passport
  • Information you share when contacting our customer support team

Information collected automatically:

  • IP address, device type, and browser information
  • Activity log data — pages visited, login and logout timestamps
  • General location information (country/region) based on IP address
  • Betting history, deposits, and withdrawals on the platform
  • Mobile app usage data including OS version and device model
Data Category Example Requirements
Identity Data Name, IC, Date of Birth Required (KYC)
Contact Data Email, Phone Number Required
Financial Data Bank Account, e-Wallet Required (Transaction)
Technical Data IP, Device, Browser Automatic
Usage Data Activity Log, Game History Automatic
Communication Data Support Tickets, Live Chat Where Applicable

3. How We Use Your Data

All personal information we collect is used for legitimate, transparent purposes, limited strictly to the operational needs of the 4dking platform. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying and managing your member account, including the KYC process required to ensure the security of financial transactions.
  • Transaction Processing: Processing deposits, withdrawals and all other financial transactions quickly and securely through supported payment methods.
  • Customer Support: Providing technical assistance and responsive customer support whenever you reach out to our team.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access and any other security threats to your account.
  • Legal Compliance: Meeting the legal and regulatory obligations imposed on online gambling platforms.
  • Personalise Your Experience: Personalising content, promotional offers and game recommendations based on your preferences and playing habits.
  • Communications: Sending important account-related information, security updates and, with your consent, the latest promotional offers.

Important Note: We do not use your data for third-party advertising and have never sold user profiles to advertisers or external analytics companies. Every use of your data is solely to enhance your experience on the 4dking platform.

4. Sharing Information with Third Parties

4dking does not sell, rent, or disclose your personal information to third parties for their commercial gain. However, there are limited situations where we may need to share your data with trusted parties:

  • Payment Processing Providers: Required financial data is shared with licensed payment gateway providers solely to process your deposits and withdrawals securely.
  • Game Software Providers: Minimum session information is shared with licensed game providers for technical operation purposes only.
  • KYC Verification Services: Your identity documents are submitted to a licensed KYC service provider for identity verification purposes only.
  • Regulatory Authorities: Information required by law will be disclosed to the relevant authorities upon lawful request.
  • Professional Advisors: Auditors, lawyers and consultants who are bound by strict confidentiality obligations.

All third parties working with 4dking are required to meet data protection standards equal to or higher than our own. Formal data sharing agreements exist between 4dking and all data processing partners.

International Data Transfers: In cases where data must be transferred across borders for technical processing purposes, 4dking ensures that all data transfers comply with recognised international data protection standards and are safeguarded through appropriate protection mechanisms.

5. Data Security & Protection Measures

4dking invests seriously in data security infrastructure to ensure your personal information is always protected against unauthorised access, loss, modification, or disclosure.

  • 256-bit SSL Encryption: All data transmitted between your device and the 4dking servers is encrypted using the latest TLS/SSL protocols, making it impervious to interception.
  • Encrypted Database: Sensitive data such as financial information and identity documents are stored in encrypted databases with separately managed encryption keys.
  • Two-Factor Authentication (2FA): Members are encouraged to enable two-factor authentication for an added layer of security on their accounts.
  • 24/7 Monitoring: An automated monitoring system operates around the clock to detect suspicious activity or intrusion attempts.
  • Internal Access Controls: Only approved 4dking staff with a legitimate business need may access member personal data — and all access is logged for audit purposes.
  • Regular Security Audits: Security assessments and penetration testing are conducted periodically by independent security auditors.

In the Event of a Data Breach: In the event of any security incident involving your personal data, 4dking will notify you and the relevant authorities within the timeframe prescribed by law, along with the remedial measures that have been taken.

6. Cookies & Tracking Technology

4dking uses cookies and similar tracking technologies to enhance your platform experience, analyse website performance, and secure your login sessions.

  • Essential Cookies: Required for core platform operations such as login session authentication, security and basic preferences. These cookies cannot be disabled.
  • Performance Cookies: Gathering information on how you use our platform — the most frequently visited pages and time spent on each — to help us improve our services.
  • Functional Cookies: Saving your preferences such as language, display settings and game preferences so you do not need to reconfigure them every time you log in.
  • Analytics Cookies: Used for internal traffic analysis to understand usage patterns and continuously improve the overall platform design.

You can manage cookie settings through your browser settings at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

No Third-Party Advertising Cookies: 4dking does not use third-party advertising cookies or tracking pixels for targeted advertising on external websites. All tracking technologies we employ are for internal purposes only.

7. Data Retention Period

4dking retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.

  • Active Account Data: Retained for the duration your account is active and for 7 years after account closure, in compliance with financial record-keeping and anti-money laundering requirements.
  • Transaction Records: All deposit, withdrawal, and wagering records are retained for a minimum of 5 years for audit and legal compliance purposes.
  • KYC Documents: Copies of identity documents are retained for 5 years after the business relationship ends, in accordance with legal requirements.
  • Communication Log: Customer support conversation records are retained for 2 years for quality control and dispute resolution purposes.
  • Technical Data: Technical logs and general usage data are retained for a maximum of 12 months before being automatically deleted.

Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure the data cannot be recovered or identified.

8. Your Rights as a Data Subject

As a 4dking member, you have certain rights regarding your personal information. 4dking respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal information we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal information in your account.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing at any time.

Right to Portability

You have the right to receive your data in a machine-readable format for transfer to another service provider.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances while a dispute or review is in progress.

How to Exercise Your Rights: To submit any request relating to your privacy rights, contact our data protection team by email at [email protected] or via the platform's Live Chat. We will process your request within 30 business days.

9. Protection of Children's Data

The 4dking platform is an online gaming service exclusively for individuals aged 18 and above. We do not intentionally collect or process personal information from any individual under the age of 18.

  • All registration processes require age verification through rigorous KYC mechanisms.
  • Should we discover that personal information of an individual under 18 has been inadvertently collected, we will promptly delete that information and close the relevant account.
  • Parents or guardians who discover that their child has registered an account at 4dking are requested to contact our support team immediately.

10. Links to Third-Party Websites

The 4dking platform may contain links to third-party websites or services such as game providers, social media channels, or service partners. This Privacy Policy applies solely to the 4dking platform.

  • 4dking is not responsible for the privacy practices or content of third-party websites accessed via links on our platform.
  • We encourage you to read the Privacy Policy of each third-party website you visit separately.
  • Any information you provide directly to third parties is beyond the control and responsibility of 4dking.

11. Amendments to This Privacy Policy

4dking reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or service improvements.

  • Any material changes to this Privacy Policy will be communicated to members via their registered email or in-platform notification at least 14 days before the changes take effect.
  • The "Updated" date at the top of this page will reflect the date of the latest version of this Privacy Policy.
  • Continued use of the 4dking platform after any changes take effect will be considered acceptance of the amended Privacy Policy.
  • You are encouraged to review this page periodically to stay informed of how we protect your personal information.

12. Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the 4dking Data Protection Officer (DPO):

Live Chat
24/7 In-Platform
Response Time
Within 30 Business Days

Why Your Privacy Is Safe at 4dking?

We do not merely comply with the law — we go beyond the minimum requirements to ensure your personal information is always kept as secure as possible.

Military-Grade Encryption

Your personal and financial data is protected with AES-256 encryption — the same standard used by banking institutions and international security agencies. No outside party can read your data.

Dedicated & Secure Servers

All 4dking member data is stored in dedicated data centres equipped with multi-layered physical and digital security — including biometric access controls and round-the-clock CCTV monitoring.

Integrated KYC Verification

The 4dking KYC process uses the latest digital identity verification technology to process your documents securely and efficiently — protecting you from unauthorised use of your identity.

Regular Security Audits

4dking undergoes periodic independent security audits by internationally accredited cybersecurity firms to ensure our data protection infrastructure consistently meets the latest standards.

Privacy Controls in Your Hands

4dking members have full control over communication preferences, account privacy settings, and data permissions through an easy-to-use and intuitive account settings panel.

International Standards Compliance

The 4dking privacy policy is designed in accordance with recognised international data protection guidelines, ensuring your information is handled in line with global best practices in the online gaming industry.

🔒🎰🏆

Your Data Is Secure. Join 4dking with Confidence!

Enjoy over 1,000 carefully selected games with complete peace of mind, knowing that your privacy and security are always 4dking's number one priority.

For players aged 18 and above only  |  256-bit SSL Encrypted

Bahasa Melayu